The right of complaint covers only manufacturing and material defects within the stated periods. If legitimate complaint, the goods can be exchanged, or reduced price by purchase new depending on the specific situation. The complaints provisions apply only on the following conditions:
• The products have not been undercharged, overcharged, short-circuited, defaulted or worn out due to high consumption. For all types of stationary batteries and charging rectifiers, the operating and maintenance regulations must be adhered to and that if accessories and other equipment of other makes are used this must be approved by Gacell A/S in advance. Failure to do so will void the warranty.
Gacell A/S Stationary valve controlled batteries (VR AGM):
1 year warranty, however, 100% capacity guarantee.
The warranty does not cover loss of operation or other indirect loss to the customer.
Complaints Scope
For all complaint provisions, these cover only the product supplied by GACELL A / S and do not cover any consequential damages.
Complaint repairs do not extend the original complaint period.
Read more about our complaints regulations under our terms and conditions.
Shipping
Read more about shipping on complaints under our terms and conditions.